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2012 - 1173 Office Administrator at ALS Global in Whitehorse

Posted on Dec 03, 2012 in Administration & Clerical

Hourly Wage/Annual Salary

DOE

Hours per Week

Full-time (35-40 hours)

Duration

Permanent

About this Job

ALS Group is a diversified international analytical laboratory and testing services group which first established its operations in Queensland, Australia in 1975. The company processes more than 10 million samples per annum and is one of the largest analytical laboratory groups in the world. Its staff of over 12,000 operates out of over 300 locations in 50-plus countries throughout Australia, North America, South America, Africa, Europe and Asia. ALS Geochemistry is the leading full-service provider of analytical geochemistry services for the global mining industry, providing unparalleled global coverage for a mobile industry that seeks consistent reliability and quality in the analytical work that is so vital to success. For more information please visit www.alsglobal.com.

ALS is proud to be an equal opportunity employer. We are committed to fostering an inclusive work environment where the different strengths and perspectives of each employee are both recognized and valued.

We are currently recruiting for an:

Office Administrator (O4)

Location: ALS Geochemistry, Whitehorse

Reports to: Whitehorse Branch Manager

General Accountability:

The Office Administrator is responsible for managing and distributing client instructions to the workorder entry and sample preparation groups. The priority for this position will be to ensure that client workorders are entered into the system accurately and in a timely manner and that all standards are followed by the staff to ensure client instructions are followed correctly.

Specific Responsibilities:

- Organize and maintain all document archive systems (filing or reports, correspondence etc);

- Coordinate all inter-company and client e-mail, e-mail distribution;

- Organize and maintain petty cash including reimbursements and replenishment;

- Ensures that workorders are entered accurately and in a timely manner;

- Maintains close liaison with supervisors and other lab staff to ensure the smooth delivery of our services to clients;

- Identifies and resolves internal and external problems when they arise;

- Ensures that all Standard Operating Procedures are adhered to;

- Communicate with Client Services/Marketing Group and V_Branch;

- Contact the client regarding missing, incomplete or ambiguous sample processing instructions; accomplishes this by close liaison with layout personnel, work order entry, and client services groups;

- Respond and handle client inquiries;

- Maintains close liaison with supervisors and other lab staff to ensure the smooth delivery of our services to clients;

- Reception duties such as greeting customers in person and on the phones in a courteous and positive manner.

- Identifies internal and external problems when they arise;

- Become familiar with ALS Laboratory Group analytical codes and procedures;

- Responsible for training of work order entry staff;

- Ensures that all Standard Operating Procedures are adhered to;

- Under Manager’s direction help investigate client enquiries and complaints related to quality issues and suggest proactive actions;

- Provide input on quality improvements to the department;

- Follow up on “on hold” workorders;

- Edit or create CPT’s as required;

- Direct the work of 1 -2 office staff;

- Help the Prep Supervisor recruit and train staff as required;

- Under direction of the Manager, schedules shifts and manage time keeping for office staff;

- In conjunction with the Manager prepare performance reviews for office staff;

- Observe established safety regulations and comply with all ALS health and safety policies and procedures;

- Other duties as assigned by the Manager.

Required Knowledge, Skills & Abilities:

- Strong interpersonal, leadership and organizational and communication skills

- Experience in training staff an asset;

- Familiarity with Laboratory Information System is preferred.

- Strong Microsoft Office Suite skills;

- Excellent English communication skills both written and verbal;

- Strong customer service focus, interpersonal and organizational abilities;

- Highly motivated and able to work as part of the team;

- Detail oriented;

- Quality focused individual.

Required Qualifications:

- Completion of Post-secondary education (degree, certificate or diploma);

- Minimum 1 year work experience in a commercial minerals laboratory or minerals sample preparation preferred.

Physical Demands:

- Ability to sit and/or stand for long periods of time;

- Manual dexterity to do repetitive tasks such as data entry.

To apply please submit your resume no later than December 16, 2012. Interested candidates should send a resume and cover letter via email to JobsCanada@alsglobal.com or apply online at www.alsglobal.com.

Due to a high volume of resumes only candidates that state “GEO – Office Administrator - Whitehorse” in the subject line will be considered.

We would like to thank everyone for their interest in ALS Geochemistry but only candidates selected for an interview will be contacted.

For the employee referral bonus program this position is eligible for a Level B bonus award.


This job was posted on Dec 03, 2012 and will be removed on Dec 16, 2012

All applications must be received before Dec 16, 2012

ALS Global

Email: JobsCanada@alsglobal.com

Website: http://www.alsglobal.com/

Address: 13A - 151 Industrial Road Whitehorse Y1A2V3

To apply for this Job

To apply please submit your resume no later than December 16, 2012. Interested candidates should send a resume and cover letter via email to JobsCanada@alsglobal.com or apply online at www.alsglobal.com. Due to a high volume of resumes only candidates that state “GEO – Office Administrator - Whitehorse” in the subject line will be considered. We would like to thank everyone for their interest in ALS Geochemistry but only candidates selected for an interview will be contacted. For the employee referral bonus program this position is eligible for a Level B bonus award.Fill this in