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Outpatient Services Office Manager at Yukon Hospital Corporation in Whitehorse

Posted on Jan 30, 2013 in Healthcare & Social Services

Hourly Wage/Annual Salary

$70,000 to $80,000/yr

Hours per Week

Full-time (35-40 hours)

Duration

Permanent

About this Job

Included with the offer will be a comprehensive compensation package; including benefits package, pension plan and if required a relocation allowance.

Under the direction of the Director of Allied Patient Services, the incumbent supervises the operational and administrative functions, activities, and projects of the visiting specialist clinic, chemotherapy suite, medical daycare, Yukon Women’s Clinic, Cancer Care Navigator and stress testing lab. Responsibilities include the managing, planning and coordinating the operations of the clinics to include: supervising all clinic staff, billing processes, monitoring delivering of patient services, scheduling of the visiting specialist’s calendar, planning for space allocation, acting as liaison with patients, physicians, hospitals, and other administration representatives. In addition, this individual is responsible for ensuring the appropriate oversight of the electronic data management and electronic patient file system and other duties as assigned.

Knowledge and skills required for this position are as follows:

• Knowledge of health care and hospital activities

• Ability to exercise tact and diplomacy

• Ability to use various computer software and hardware

• Excellent interpersonal and oral communications skills including mediation, negotiation, and conflict resolution skills

• Excellent research and writing skills

• Excellent analytical and organizational skills at a supervisory level

• Strong problem solving and decision making skills

• Investigative skills

• Knowledge of Medical Terminology

• Knowledge of Pharmaceutical Terminology

• Knowledge of medical transcription methods and practices

• Knowledge of medical office procedures

• Proficient in the use of office software (e-mail, excel, word, power point, meditech) and equipment

• Effective supervisory interpersonal and team skills

• Ability to prioritize multiple demands in a stressful environment

• Effective oral and written communication skills

• Knowledge of First Nations culture and traditions

• Ability to work independently as a supervisor overseeing a staff of approximately 15 – 20

• Experience in overseeing the operations of a medical office clinic

The successful applicant will have a minimum three (3) years supervisory experience as a medical office manager, preferable in a multi-disciplinary clinic environment; formal post secondary training in business administration (certificate program); current CPR; Non-Violent Crisis Intervention certificate or completion of certificate within six (6) months of hire. An equivalent combination of education/training and/or experience may be considered.


This job was posted on Jan 30, 2013 and will be removed on Feb 13, 2013

All applications must be received before Feb 13, 2013

Yukon Hospital Corporation

Please Contact: Human Resources

Email: wghjobs@wgh.yk.ca

Website: http://yukonhospitals.ca/careers/careeropportunities/

Address: 5 Hospital Road, Whitehorse Y1A 3H7

To apply for this Job

Quoting competition #2013-035, please e-mail your resume by 4:00 p.m. Wednesday, February13, 2013 to: wghjobs@wgh.yk.ca