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Front Desk Clerk NOC#6525 at 38868 Yukon Inc in Whitehorse

Posted on Jun 19, 2014 in Administration & Clerical

Hourly Wage/Annual Salary

DOE

Hours per Week

Full-time (35-40 hours)

Duration

Permanent

About this Job

Hours: Full-time 35hr /week

Salary: $13/hr

Duration: Permanent

Job Description

• Front Desk Clerk NOC #6525

make room reservations, provide information and services to guests and receive payment for services.

Main duties

Maintain an inventory of vacancies, reservations and room assignments

Register arriving guests and assign rooms

Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints

Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

Present statements of charges to departing guests and receive payment.

Create a helpful and personal check-in/check-out process and extend our warm Yukon hospitality.

This position requires hospitable, friendly, and outgoing with a focus on guest service who will assist guests through the arrival and departure process, ensuring their special needs and requests are identified and accommodated, and they are set up to enjoy the best possible stay with us at one of our three hotels.

Responsible for lobby sales, motel room rentals, answering telephone, some room cleaning, and laundry. This position will require you to work weekend shifts.

Must be able to deal with many different types of people, and be diplomatic and courteous. Reliability and maturity is essential for this job.

Responsible for answering customer complaints

Responsible for helping customers choose their travel plan.

If this sounds like a you, we would love to meet with you!

Requirements/Qualifications:

6-months related job experience

Completed university education (business)

Worldwide knowledge of culture, custom and geography

Good communication skills

Commitment to high-quality customer service

Clean. Honest. Reliable.

Non-smoker preferred.


This job was posted on Jun 19, 2014 and will be removed on Dec 11, 2014

All applications must be received before Dec 11, 2014

38868 Yukon Inc

Please Contact: Bonnie Ng

Email: stratfordmotel@gmail.com

Address: 401 Jarvis

To apply for this Job

Contact Information: Bonnie No visits, No phone calls Apply with resume to be sent to stratfordmotel@gmail.com