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Manager - Health and Social Services at Taku River Tlingit First Nation in Atlin, BC

Posted on Sep 30, 2013 in Healthcare & Social Services

Hourly Wage/Annual Salary

$60,000 to $70,000/yr

Hours per Week

Full-time (35-40 hours)



About this Job

Taku River Tlingit First Nation (TRTFN)

Manager, Health & Social Services

Department: Social & Health

Supervisor: Chief Administrative Officer

Status: Regular Full-Time


Reporting to the Chief Administrative Officer, the Manager – Health & Social Services is responsible for planning, organizing, directing and controlling the Social & Health department programs to create opportunities & supports for TRT citizens through flexible, culturally relevant programming in order to build, promote and encourage personal wellness, self-esteem and independence.


1. Managing the Health and Social Services programs by reviewing all projects from these programs to ensure they meet TRTFN's goals and objectives and are within budget allotment. Maintain compliance and obligations with funding agents in a timely manner.

2. Responsible for preparing, managing and controlling Health & Social Services budgets, controlling day-to-day expenditures and planning, forecasting and preparing an annual department budget in co-ordination with Finance Manager, Clan Director and CAO. Ensuring finances are kept for successful completion of annual audits as required by our Auditor in a timely manner.

3. Obtaining resources to deliver programs by developing and submitting proposals to appropriate funding agencies.

4. Providing social assistance to clan members by interviewing and assessing eligibility needs, authorizing cheques, monitoring and controlling payments and signing B&D's as required. Providing monthly reports on Social Assistance. Providing child welfare services and Adult Care Services.

5. Responsible for the Human Resources management of the department, by maintaining the personal development and training of qualified staff, performing the evaluation process, and ensuring staff are educated and in compliance with TRTFN policy and procedures. Recommending changes in organizational structure.

6. Working as a team with staff of the unit to resolve conflict situations and problem solve. Keeping the CAO informed of any irregularities.

7. Maintaining a progressive development working relationship with staff and clan members to ensure the exercising of power and responsibility is fulfilled in a respectful, fair, non-discriminatory and non-abusive manner. Ensuring that TRT Social and Health Programs are delivered respectfully, equitably and efficiently with due regard to TRT culture and traditions.

8. Attending relevant workshops, training sessions, seminars on social & health to develop personal skills in order to bring professional qualifications to the position and to the efficient operation and benefit to the TRTFN as approved by work plan and budget.


Mental Health and Addictions Worker, Community Health Representative, Home Care Coordinator, Justice Coordinator, Youth Coordinator, Administrative Assistant, Receptionist and project staff and consultants.


The position is located in an office environment. High level of stress may be encountered dealing with a diverse variety of programs and intense activity and interaction with staff. The incumbent is often required to meet regular and critical deadlines which may be outside normal working hours. Critical and sensitive situations may be stressful when solving conflicts. Stress may be encountered with heavy workload. Travel may be required from time to time with frequent travel within the community. Incumbent will deal with angry, upset individuals when resolving conflicts related to social services and health activities of the department. Individual is required to be involved in an ongoing wellness plan.



Completion of Grade XII. Post-secondary studies in management. social services and health is desirable. Experience working with First Nations. A combination of education, training and experience in First Nations will be considered.

• Knowledge of financial management and control methods and techniques.

• Knowledge of planning methods and techniques including business planning.

• Broad knowledge of social and health issues.

• Knowledge of Government & political systems.

• Ability to communicate and express ideas on technical subjects clearly and concisely both orally and in writing.

• Ability to plan and supervise a varied work program involving social service and health personnel in a professional manner to attain goals and objectives of TRTFN.

• Ability to establish effective working relationships with officials of every level of Government and with leadership, staff, TRTFN citizens and community.

• Ability to promote a sense of trust and empathy towards members and staff.

• Good knowledge of TRTFN social structure, traditions, and cultural values.

• Knowledge of TRTFN Land Claims issues, accords, and agreements.

• Knowledge of TRTFN Constitution, policies and procedures

Management Skills

• Strong conflict management and problem-solving skills.

• Strong organizational skills (personal, time and case management)

• Financial budgeting and forecasting

• Good negotiating skills and project/program planning, organizing and controlling skills.

• Leadership skills.

• Ability to negotiate agreements and contracts.

• Program management and evaluation skills.

• Ability to motivate staff, lead and enhance teamwork within the units, and assist in the process of change

• Ability to prepare effective reports, brief and other documents.

• Ability to problem solve effectively within the TRTFN administrative structure and operations

• Ability to provide analysis and research as required

• Ability to establish priorities for work to be done

Specific Skills

• Team approach to problem-solving and professional development

• Ability to maintain a high level of attendance at work

• Ability to maintain a high level of confidentiality.

• Good supervisory skills

• Ability to work in a team environment effectively

• Ability to work independently

• Strong written and oral communications skills

• Ability to set up and maintain accurate files and running records

• Ability to prepare comprehensive reports.

• Ability to prepare proposals and provide advice on social and health activities.

• Good office skills, such as use of computer, operating a fax, photocopier, etc.

Interpersonal Skills

• Ability to communicate respectfully with community members of varying ages and educational backgrounds.

• Ability to communicate effectively and diplomatically, both verbally and in writing, with people within the department, with other TRTFN personnel and with outside agencies.

• Ability to be flexible, diplomatic and patient in responding to demands.

• Ability to understand and to integrate TRTFN culture and traditions into department activities.

• Ability to establish effective working relationships with officials, staff, leadership and members of the community.

• Ability to work independently and to take initiative in solving problems

• Flexibility and adaptability to changing work demands in relation to TRTFN Traditions and Culture


The incumbent must keep confidential and private any and all information obtained about the personal circumstances of any individual who becomes a client of the department. Information needing to be disclosed to a body or a person must be provided only with the consent of the client and on a “need to know” basis.

Mandatory confidentiality is a condition of employment for all TRTFN personnel. Failure to meet this requirement could result in immediate dismissal.

All written information regarding personal/confidential information of any client is deemed the property of TRTFN and is to be kept in confidential files that are kept locked and not accessible.


- Class 5 drivers license

- Willingness to travel

- Criminal Record Check

To apply: Email your resume and covering letter to Mel Orecklin

This job was posted on Sep 30, 2013 and will be removed on Oct 10, 2013

All applications must be received before Oct 10, 2013

Taku River Tlingit First Nation

Please Contact: Mel Orecklin


Phone: 250-651-7930


Address: PO Box 132 Atlin BC V0W 1A0

To apply for this Job

By email with your resume and covering letter to